Managing Meetings

In a business world where there’s a constant drive to get more done for less, to respond rapidly to change, and to produce the highest standards of quality and service, a key skill for leaders and managers is to build high performing teams.

Managing Meetings will help you to shape the way your team communicates and works together. It will equip you with techniques to make the best of any challenging people and situations you might encounter, and it will help you to build high performing teams that are flexible, creative and light on their feet.

Module 1 (42 mins) The Essentials
Getting the Meeting on the Right Track
Managing the Flow

Module 2 (24 mins) Advanced Techniques
Resolving Common Meeting Problems

LEARNING OUTCOMES

Once you have completed this course, you will have learnt the skills and techniques to facilitate a successful team meeting. Specifically you will be able to:

• State reasons to justify holding a meeting
• State actions necessary for proper preparation for a meeting
• Describe how to facilitate the right mood and mode for a meeting
• Describe success factors for warming up a meeting and ways to be supportive through use of language
• State the difference between meeting “content” and “process”
• Describe types of information generated in a meeting
• State the key criteria to keep in mind when planning and re-planning meeting times
• State the key criteria for recording information and how to close a meeting
• Describe how to diagnose why a group is low energy, unresponsive, experiencing patchy participation, emotional or off agenda, and learn techniques on how to overcome this
• Describe five techniques that can be used when a group encounters a problem

Audience: First line managers, supervisors, project managers and team leaders.