This course helps participants develop a structured approach to coaching. It helps them to recognise good coaching opportunities and plan successful coaching programmes. It helps them to prepare and carry out productive coaching sessions and adjust their coaching style to suit the person and the situation.
Click on the icons below to view details of the course in your chosen delivery method.
Module 1 (16 mins) Planning to Coach
Planning Coaching
Module 2 (31 mins) Coaching in Practice
Your Coaching Skills
Getting Started
Module 3 (32 mins) Coaching in Practice
Maintaining Momentum
Reviewing Success
Key Learning Outcomes
Once participants have completed this programme, they will understand that there’s an art to bringing the best out of people. Specifically they will be able to:
- Understand what coaching is, its benefits, and how to overcome common barriers to coaching and being coached.
- Plan a coaching project and know how to pick when, what and who to coach, and know how to plan their coaching approach according to the learner’s performance and motivation.
- Identify effective coaching skills, and understand the differences between coach (push) and learner (pull) centred behaviours.
- Assess their own core coaching skills and will have developed a self-development plan.
- Use the GROW (Goals, Reality, Options and What) model to plan effective coaching sessions.
- Assess the coaching relationship – understand the importance of feelings, and know what to do if the relationship is working and what if it isn’t.
- Define and review benchmarks of success – for the learner and for themselves.
Balance Learning Classroom Resource Packs have been designed to make it easy for trainers and line managers to deliver classroom sessions to help students develop skills and understanding. Each pack includes:
- A Workshop Guide
- Reproducible Student Handouts
- DVD or CD-Rom containing slides and video clips
For more information about our Classroom Resource Packs please click here.
The purpose of this workshop is to help participants understand how coaching is done in the organisation, practise some of the skills required, and analyse their strengths and development areas, and plan how to coach colleagues and team members going forward.
Sessions include:
- Introduction to Coaching for Performance
- Creating a Plan - including What's in it for me? and Creating a Plan
- Coaching in Practice - including Your Coaching Skills, Getting Started, Maintaining Momentum and Reviewing Success
- Closing Session
Our unique three-step approach is the flexible blend of the above e-learning, CD-Rom or DVD learning with our dynamic classroom techniques and practical workplace activities. Our blended process is flexible and its components can be used in a variety of combinations.
This training blend can be scheduled and automated by our easy-to-use piece of software, The Balance Portal, which has an optional 360° feedback module. Alternatively, online components can be used within a SCORM compliant LMS.
During the Action activities, the emphasis is very much on helping the participant use opportunities within their normal working environment to implement their new knowledge and or skills. They will be building confidence outside the protected environment of the classroom sessions.
Participants are assigned Action Dimension™ Activities at regular intervals via email. This is the trainer’s opportunity to support the participants as they take the knowledge and skills they’ve learned and apply them to real workplace situations.





